Terms and Conditions

1. Acceptance of Terms

By downloading, installing, or using the Meshwar EG application (App), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Service Description

Meshwar EG provides a transportation service platform connecting passengers with drivers. The App facilitates ride booking and payment processing.

3. User Accounts

• Be at least 18 years old
• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Promptly update any changes to your account information

4. User Responsibilities

• Use the service in accordance with local laws and regulations
• Provide accurate pickup and destination information
• Treat drivers with respect
• Not engage in any harmful or disruptive behavior
• Pay for services rendered

5. Service Rules

• Use the service for lawful purposes only
• Do not interfere with the operation of the App
• Do not share accounts with others
• Do not submit false information
• Refrain from harassing or harming users or drivers

6. Cancellation Policy

Users may cancel rides subject to our cancellation policy. Repeated cancellations may result in service restrictions.

7. Payment Terms

• Pay the specified fare for each ride
• Use valid and authorized payment methods
• Accept any applicable cancellation fees

8. Service Availability

We strive to provide continuous service but do not guarantee uninterrupted availability. Factors such as technical issues, weather conditions, or driver availability may affect service.

9. Liability

• We aim to provide safe and reliable service
• We are not liable for indirect or consequential damages
• We maintain appropriate insurance coverage

10. Modifications to Service

• We may modify or discontinue services
• We may update these terms
• We may change pricing with appropriate notice

11. Account Termination

• We may suspend or terminate accounts that violate these terms
• We may act in cases of fraudulent or abusive behavior