Privacy Policy

1. Introduction

Meshwar EG (we, our, or us) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our mobile application and services.

2. Information We Collect

• Name
• Phone number
• Email address
• Gender
• Real-time location data (only during active service use)

3. How We Use Your Information

• To create and manage your user account
• To provide customer support
• To connect you with our drivers
• To process your ride requests
• To help drivers reach your location efficiently in real time

4. Data Security

• Stored securely using industry-standard encryption protocols
• Protected through transparent encryption methods
• Accessible only to authorized personnel
• Never shared with or sold to third parties

5. Location Data

We only access your location data during active ride requests to:

• Show your real-time location to assigned drivers
• Facilitate efficient pick-up
• Improve service delivery

Important: Your location data is not stored permanently and is only used in real-time during active services.

6. Third-Party Services

We do not share or sell your personal information with any third-party services or companies.

7. Your Rights

• Access your personal information
• Request correction of your personal information
• Request deletion of your account and associated data
• Opt-out of non-essential communications

8. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the Last Updated date.